Fargo Carpet Cleaning

Carpet steam cleaning services for residential, apartments, and commercial buildings in Fargo and Moorhead

Carpet Cleaning Services in Fargo and Moorhead

Carpet cleaning is an important home chore. Stains, dirt, and grime buildup, as well as all sorts of other nasty things are dwelling in most people’s carpets and continuing to grow every day. These things are especially noticeable in lighter colored carpets. This is not only unsightly and embarrassing; it is also a health issue. People with allergies usually have a very difficult time when their carpets are past due for a thorough cleaning. While most people vacuum on a regular basis to try and keep the dirt and dander down, conventional home cleaning methods are simply not enough to address the problem adequately. That is where Big Fish Cleaning & Restoration can help.

Our Steam Cleaning Process

We use high strength, commercial-grade steam-powered by HydraMaster Truckmounts to clean all of the carpeting all throughout your home, cloth automobile interiors, and our furniture cleaning services. We are also certified to apply Scotchgard to protect your carpeting and upholstery from future stains and discoloration.

Commercial-Grade Equipment

We are able to clean all throughout every area of your home no matter the type of carpeting. We are equipped to deal with numerous different fabrics including residential carpet, wool, shag, nylon, area rugs, olefin, and even commercial carpets of all types. We have specialty equipment to deal with larger areas as well as smaller ones such as stairs, small closets, and various other tight fits. This makes us the best professional upholstery cleaner in town. Your satisfaction with our carpet cleaning in Fargo, ND is always guaranteed, and we have built our business on repeat and referral clients.

We use high strength, commercial-grade steam-powered by HydraMaster Truckmounts to clean all of the carpeting all throughout your home, cloth automobile interiors, and our furniture cleaning services. We are also certified to apply Scotchgard to protect your carpeting and upholstery from future stains and discoloration.

Frequently Asked Questions

Residential Carpet Cleaning

When can you get me scheduled for a carpet cleaning?
We know you can’t wait to get your carpets cleaned! We can’t wait to clean them! We do our best to offer same day service but in rare cases we are unable to accommodate this. The earlier in the day you call, the greater chance you have of same-day service. Otherwise, we guarantee service within a 2 day window.
What is the carpet cleaning process?
After greeting you, we get right to work. First, we run hoses including a pressure line for steam from our truck-mounted cleaning system to your carpet and make sure there are no trip hazards along the way. We then give you a quick safety explanation, warning against slipping hazards and aftercare. We vacuum if necessary (this incurs an additional cost) and then get to the deep carpet cleaning using our professional commercial-grade equipment.
What equipment do you use?
Our carpet cleaning service is carried out using a commercial-grade Hydromaster truck mount (operated from our van). This is not a machine that you can rent at your local hardware store. Our team went through special training, qualifying them to operate this heavy-duty cleaning system. The model of our equipment is a 423S Boxxer which operates at up to 1200PSI to steam clean tile, carpet and handle heavy extraction of water damage. Our system has a salt water filter that removes hard metals including lime, calcium, iron and other contaminants from the water we use to clean your carpets. This filtered water becomes softer which has proven to be more effective at removing dirt and bacteria than hard water directly from the spigot. Most carpet cleaning companies do not utilize a water filter and are unable to provide the results that our team is able to provide.
Why should I choose the Big Fish Cleaning and Restoration team?

Our team underwent a highly-respected professional training certification with Reets Drying Academy. However, what really sets us apart is that we take pride in our work and we care about our clients. We are reliable, professional, friendly and accountable. Within our company, we make it a priority to ensure our employees feel fulfilled so when they come into to service your property they are able to provide the best service possible and feel good while doing it. Bills have to be paid but we are surely not in this for the money. We want to see our clients happy! We want them to be 100% satisfied with our services so we can develop a long-term relationship with them. You won’t regret hiring us.

Do you clean tile?
We do offer this service. Please be aware that in order to sufficiently clean tile we need to have a water pressure of 800-900PSI. If you have cracks in the grout, the tile could potentially be damaged further. If you have any concerns about cracks, give us a call.
Are carpet cleaning chemicals safe?
All of our chemicals do not pose harm to anyone living in the house, including children and pets. If you have any allergies or additional concerns about the exact contents of the products we use, we are happy to discuss them prior to the service.
How long does a professional carpet cleaning service take?
Our cleaning service takes anywhere between 1-2.5 hours. For apartments you can expect 1-1.5 hours. For houses you can expect 1.5-2.5 hours. We value your time, but we also want to make sure you are getting what you pay for: a spotless home. Our technicians are trained to be thorough yet efficient.
How can I prepare for a professional carpet cleaning service?
We ask that you clear any furniture or other items from the floors of the rooms you want serviced. Our team will not be moving any furniture so make sure you take care of this before our arrival. We also ask that you vacuum the area. If our team needs to vacuum the space before steam cleaning, there will be an additional charge.
Is there an after smell to carpet cleaning?
Despite what many may be accustomed to, clean doesn’t have a smell. The chemicals we use in our services aim to remove odors. Therefore, we do not have any added scents in our regular carpet cleaning service. However, if you decide to add-on the pet treatment (pet deodorizer) then there may be a slight delightful smell to your property after the service.
Are carpet cleaning chemicals pet-safe?
All of the chemicals we use are pet-safe.
How long do the carpets take to dry after cleaning?
This varies depending on how much ventilation there is throughout your house and what time of year it is, carpets can take up to 24 hours to completely dry. On average, clients are instructed to stay off of freshly-serviced carpets for 6-10 hours.
Can you clean pet stains?
The cleaning system we use is ready to tackle even the most stubborn stains. If you are concerned about smell left from pets then we recommend adding on our pet deodorizer service which is specially designed to remove lingering pet odor.
Can carpet cleaning kill fleas?
Although we cannot guarantee the removal of fleas from your home, it is unlikely that fleas will survive our service which uses 230 degree filtered water. Be aware that carpets are not the only place that fleas live and lay their eggs. We do recommend you contact a professional pest control company to ensure your flea problem is treated properly.
Will carpet cleaning remove pet hair?

Our carpet cleaning service will remove a majority of pet hair build up. However, be aware that pet hair is also collecting in your air duct system and will refilter through your house if not removed properly. If you are interested in learning more about our air duct cleaning service please visit this page.

Can carpet cleaning remove urine smell?
Our carpet cleaning service will remove the bacteria left behind from urine and will remove a majority of the odor caused by urine. However, we recommend adding on our pet deodorizing treatment which is specially designed to tackle this odor issue.
Do you have a special service for homes with pets?
Our carpet cleaning service is great for homes with pets. In fact, a majority of our clients have pets. That is why we have an add-on service specially designed to remove stains and odors caused by pets. You can find out more about this service here.
Do I need to vacuum before a carpet cleaning service?
Yes. You should vacuum the area prior to our service. That way, when our technicians come in, they can get right to work on a deep cleaning. If you choose not to, our technicians are able to vacuum the area and this service will incur an additional charge.
Does your team move furniture before the carpet cleaning?
No. Our service does not include the moving of furniture. Please make sure you have removed all furniture and other items from the carpets you want serviced prior to our arrival.
Will stairs and hallways be included in my service?
In most cases, yes. Most carpet cleaning companies charge an additional fee for this service. Not us! When you hire our team to service your whole house or apartment, stairs and hallways are included in your carpet cleaning service at no additional cost to you. If you however, only contract our service for one or two rooms in your house, the stairs and hallways will not be included for free.
How do I count the number of rooms I need cleaned?

Examples of rooms include: bedrooms, family rooms, living rooms, playrooms, etc. Please refer to our pricing page to determine the total cost of the service.

Do you guarantee the removal of spots or stains from the carpet?
Although we are unable to guarantee the removal of spots or stains, we will do our best. Some stains permanently discolor the carpet fibers and are unable to be removed. We will try to determine this before we start our service but sometimes it is difficult to tell until we start the cleaning process.

Commercial Carpet Cleaning

How does the commercial carpet cleaning process work?
First, we give you a cost estimate and schedule your first service at a time convenient for your company. Our technicians show up on time, quickly set up our hoses including the line for steam from our truck to your carpets, go through a couple of things to keep in mind regarding safety, check to see if you have any questions, perform the cleaning service thoroughly yet efficiently, clean-up our equipment, and head on our way.
What equipment do you use?
We perform the service using commercial-grade Hydromaster truck mount (operated from our van). You won’t find this at your local hardware store. This heavy-duty cleaning system requires special training which our team has undergone. The model of our equipment is a 423S Boxxer which operates at a pressure of 1200PSI to steam clean tile, carpet as well as handle heavy extraction of water. Our equipment also utilizes a salt water filter that removes hard metals such as lime, calcium, iron plus other contaminants from the water prior to using it to service your flooring. The filtered water becomes softer which is more effective at removing dirt and bacteria than hard water. Most carpet cleaning companies do not use a water filter and will clean your flooring with water directly from the spigot. Because we utilize a filter, our results are unmatched.
Can people be in the space during the carpet cleaning process?
We don’t expect you to evacuate the entire building in order for us to perform our services. If it so happens that you are unable to schedule a carpet cleaning after your business hours, we can perform the cleaning with people in the building. However, please keep in mind that all furniture will need to be removed from the areas you want serviced prior to the cleaning. If the furniture is not removed, we will simply perform the service around it.
How can I estimate the cost of the carpet cleaning service?

Please visit our pricing page in order to get a cost estimate.

Why should I choose the Big Fish Cleaning and Restoration team?

On top of our team undergoing a highly-respected professional training certification with Reets Drying Academy, we care about our clients. We take pride in performing our services. Our team is reliable, professional, friendly and accountable. Our company treats our employees well because we know that happy employees provide better service. We have to pay the bills but we are not in this for the money. Customer satisfaction is our #1 priority and we want to become your go-to carpet cleaning company.

How soon can I schedule my business for a carpet cleaning?
In most cases, we offer same day service. Otherwise, we are usually able to schedule your cleaning service within two days.
How long does the professional carpet cleaning take?
A typical professional carpet cleaning service takes about 2.5 hours per 2000sq.ft. If you need a more precise estimate, please give us a call.
Can I schedule a cleaning after business hours?
Yes. In most cases, we are able to perform our cleaning service outside of your business hours. We want to make this convenient for you. We can discuss this at the time of booking and try to accommodate your needs.
How soon can the carpet be walked on?
Depending on how much ventilation there is throughout the building, what time of year it is, etc. carpets can take up to 24 hours to completely dry. On average, carpets should be safe to walk on within 6-10 hours.
Do we need to vacuum before a carpet cleaning?
Yes. It is necessary to vacuum the area before our team arrives. However, if you prefer to have our team do it, there will be an additional charge.
How can our company prepare for a professional carpet cleaning service?
We ask that you remove furniture and other items from the floors of the areas being serviced. Our team will be unable to move any furniture so we will perform our service around any furniture not removed before our arrival.
Can our company be set up on a regular carpet cleaning schedule?
Yes. We are happy to schedule a routine carpet cleaning. This can be discussed with our team prior to booking.
Do you offer discounts if our business schedules regular cleanings?
Yes. We pass on savings to loyal clients. Depending on the needs of your business, we are able to offer discounts on regularly scheduled services. Please contact us to discuss potential discounts.

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Turn to the experienced professionals of Big Fish Cleaning & Restoration for all of your carpet cleaning, water restoration, air duct cleaning, dryer vent cleaning, and junk removal needs in Fargo, West Fargo, and Moorhead.
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